- Q. Will I get PCB if I purchase the kit?
- Ans. Yes, you will get the PCB, all the required components and the user manual with the kit.
- Q. Do you provide assembled and tested project too?
- Ans. Yes, you can see the information about this in our 'Assembled and Tested Projects' category on our site.
- Q. Are there any discounts on the purchase?
- Ans. There is no discount on single order. For bulk order discount, please mail your requirements on [email protected]
- Q. Will I get the technical support if I face any problem?
- Ans. Yes, you can mail us on [email protected]. Our representative will revert as soon as possible. You can also call us at 011-26317661 from Monday to Saturday (except second Saturday) between 10:00 AM and 5:30 PM for technical queries.
- Q. Do you have any dealer in my city?
- Ans. We are present in nearly all states across India. For information about dealers, please check the 'Dealers' section in this website. Link: https://kitsnspares.com/user1/drdetail.asp
- Q. What are the payment modes?
- Ans. You can purchase the kits on-line through credit/debit cards or you can send the payment by cheque/DD. The payment should be in favour of Kits'n'Spares, payable at New Delhi sent to the address given below:
- D- 88/5
- Okhla Industrial Area, Phase-1
- New Delhi 110020
- Phone: 011-26371661, 26371662
- Q. What is the delivery time for the products?
- Ans. You can expect the products within two weeks from the date of order.
- Q. What are the shipping charges?
- Ans. For single item purchase, you will be charged Rs. 50 for shipping. For multiple items purchase, the charge would be as per weight of the products.
- Q. If the kit doesn't function, are there any provisions for troubleshooting? If yes, are there any additional charges for the same?
- Ans. Yes, we provide troubleshooting facility. We charge 30 per cent of the kit's cost for the same, and if the project requires replacement of any components, extra charges will be applicable for the same.
- Q. Are there any benefits of registration?
- Ans. Yes, after registration you will start getting the product offers via mail or by phone through SMSes. You can also join the community 'Electronic Design Engineer' on Facebook to avail special offers.
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Okhla Industrial Area Phase-1,
New Delhi 110020
Bank Transfer Details
Account Holder : EFY Exports Pvt Ltd
Bank : ICICI Bank Ltd
Account # : 032205001899
RTGS/NEFT IFSC : ICIC0000322
Branch : A 1/15, SAFDARJUNG ENCLAVE, NEW DELHI 110029
- For customer support call us
from 10 AM to 6 PM
Monday to Saturday
(except 2nd and 5th Saturdays)
- For Order Status and queries:
- Email: [email protected]
- For Purchase & Dealership Queries:
- Email: [email protected]